08001724636 (Toll Free 24/7)
(021)3859952 (24/7)


(021)39838747 (08 AM - 05 PM WIB from
Monday to Friday - excluding Public Holiday)

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IN EN
 
 
 
Product & Services
ATM

PRODUCT AND SERVICE INFORMATION SUMMARY General Version

No

Product Information

Description

1

Product Name

ATM

2

Types of Products

Electronic Banking

3

Issuer Name

Bank SBI Indonesia

4

Main Feature

Payment Instruments Using Cards in banking transactions using ATM machines and EDC machines. The transaction in question includes:

  • Cash withdrawals
  • Overbooking
  • Interbank transfer
  • Inquery Balances & Transactions
  • Payments & Purchases

5

Benefits

Facilitating customers in conducting banking transactions and enabling customers to carry out services independently and automatically without being limited by place and time are the form of conveniences in every form of transaction. Customers can withdraw cash within 24 hours and transfer money to the same or a different Bank without having to queue at a Bank teller. In addition, the function of an ATM is to provide optimal service independently and automatically to customers. Enabling customers to make various types of bill payments and purchases, ranging from tokens, electricity, pulses, data packages, and others.

6

Risk

Misuse of Electronic Banking, PIN/Password and ATM cards and the risk of the card being used by other parties, because the legitimate user commits negligence in storing the card. The risk of fraud that is deliberately carried out by irresponsible parties by stealing user customer data stored on the card

7

Requirements & Procedures

The customer fills out and signs the Account Opening Application Form for ATM and Customer owns a saving account or current account and follows the terms & conditions applicable at Bank SBI Indonesia and submits Photocopies of KTP/Passport/SIM for Indonesian citizens and KITAS for foreigners, NPWP. You can submit questions and complaints through the nearest Branch Office and contact the Call Center number listed.

8

Charges

The customer will be charged with an ATM transaction fee related to the savings product they have.

SBII ATM transaction

  • Cash Withdrawal = IDR 0
  • Overbooking = IDR 0
  • Interbank Transfer = Rp. 7,500
  • Check balances and transactions = IDR 0
  • Payment/Purchase = Based on Invoice

Other Bank ATM transaction

  • Cash Withdrawal = IDR 8,500
  • Overbooking = IDR 7,500
  • Interbank Transfer = Rp. 7,500
  • Check balances and transactions = IDR 4,000
  • Payment/Purchase = Based on Invoice

9

Additional Information

Individual Only

Bank SBII ATMs are connected to the National Payment Gateway System (GPN) and cooperate with switching companies Prima and Alto Network in interconnection between banks and billers in Indonesia

10

Simulations and/or historical data, in terms of products and/or services that have funding , lending activities and/or fund management

N/A

 

The Bank may reject Potential Customer services application, if it does not meet the applicable requirements and regulations. Savings Customers must carefully read this Summary of Product and Service Information and have the right to ask Bank employees for all matters related to this Summary of Product and Service Information

 

Bank SBI Indonesia

Terdaftar dan diawasi oleh Otoritas Jasa keuangan

Tanggal Cetak Dokumen 15 September 2022

 
 
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e - CHANNEL

08001724636 (Toll Free 24/7)
(021)3859952 (24/7)


(021)39838747 (08 AM - 05 PM WIB from
Monday to Friday - excluding Public Holiday)

You are visitor number:

5403616


For More Information Please Contact 
Gedung Graha Mandiri Lantai 11, 15 & 24 
Jl.Imam Bonjol No.61.
Jakarta Pusat 10310 - INDONESIA 
Email : birdireksi@sbiindo.com 
Tel : +6221.39838747 (hunting)
Fax : +6221.39838750
+6221.39838751 - 39833778

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form

08001724636 (Toll Free 24/7)
(021)3859952 (24/7)


(021)39838747 (08 AM - 05 PM WIB from
Monday to Friday - excluding Public Holiday)

You are visitor number :

5403616

For More Information Please Contact 
Gedung Graha Mandiri Lantai 11, 15 & 24 
Jl.Imam Bonjol No.61.
Jakarta Pusat 10310 - INDONESIA 
Email : birdireksi@sbiindo.com 
Tel : +6221.39838747 (hunting)
Fax : +6221.39838750
+6221.39838751 - 39833778